Last updated: August 15, 2020
Foxbox works in batches to complete orders, starting from order production and progressing to packaging and shipping. Due to the custom nature of our products, this whole process can take some time.
Additionally, due to the current pandemic Foxbox is experiencing higher than normal order volumes, as well as a delay in processing orders. International shipping is experiencing significant delays due to the pandemic, and services are struggling to keep up. Your understanding and patience are much appreciated, and I will do everything I can here at Foxbox to help during the process.
As Foxbox is largely a one person operation for all production and shipping, I greatly appreciate your patience while I work through pending orders.
I am working from oldest to newest in small batches, and greatly appreciate your patience and support while I get your order prepared and shipped.
Please see below for the status of current batches and more information. You can also check our FAQ for more information or join our Discord for the latest detailed updates (including batch photos) as well as the easiest way to contact us with any questions.
Orders up to 13714:
All shipped - please check your email. Please expect large delays in international shipping due to a widespread lack of infrastructure caused by the pandemic. Postal workers are doing their best to get your packages sent as quickly as possible, I appreciate your understanding and patience. For any questions related to your shipment, please feel free to contact us.
Orders 13715 ~ 13927:
Production in progress - currently in cutting and sorting.
I'm prioritizing packaging and shipping older orders, but these are all printed and awaiting further production. I will resume once I complete packaging and shipping all previous orders. Once these are complete in production, they will be packaged in order from oldest to newest in small batches.
Orders 13928 and above:
Prepared for production - awaiting previous batch completion. Once all previous orders are shipped, I will begin production. Thank you for your ongoing patience and support!
If you have any questions, our Discord server is the easiest and fastest way to get a response. It's also the best place to get information on the status of current orders, updates to the site, and receive direct contact to Foxbox admins. If you haven't already, be sure to join us!
Thank you once again for your patience and support!
Please rest assured that your order will be completed as quickly as possible. If there are any issues along the way, I will contact you. Once your order ships, you will receive a separate email with shipping details.
If you are still concerned about an existing order, please feel free to contact us anytime.